Privacy Policy

At Mineral Renaissance, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our online-only e-commerce website and make purchases from our jewellery brand, Mineral Renaissance. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

  1. Collection of Personal Information

    We may collect personal information from you when you visit our website, create an account, place an order, communicate with our customer support, or subscribe to our newsletter. The personal information we may collect includes:

    -Name

    -Contact information (email address, phone number, shipping address)

    -Billing information (PayPal account details)

    -Order history and purchase details

    -Communication preferences

    -Any other information you provide voluntarily

  2. Use of Personal Information

    We use the personal information we collect for the following purposes:

    -Processing and fulfilling your orders

    -Providing customer support and responding to your inquiries

    -Sending you order confirmations, updates, and shipment notifications

    -Managing your account and maintaining your preferences

    -Sending you marketing communications, newsletters, and promotions (if you have opted in)

    -Conducting market research, data analysis, and improving our website and services

    -Complying with legal obligations and enforcing our Terms of Service

  3. Protection of Personal Information

    We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  4. Sharing of Personal Information

    We may share your personal information with third-party service providers who assist us in conducting our business operations and providing services to you. These service providers are authorised to use your personal information only as necessary to provide the requested services to us.

    We may also share your information in the following circumstances:

    -With your consent or as directed by you

    -When required by law, legal process, or government request

    -To protect our rights, property, or safety, or those of others

    -We will not sell, rent, or lease your personal information to any third party for marketing purposes.

  5. Use of Cookies and Tracking Technologies

    We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website, analyse trends, track user activities, and gather demographic information. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit certain features of our website.

  6. Links to Third-Party Websites

    Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

  7. Your Privacy Rights

    You have the right to access, update, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any concerns about your privacy, please contact us using the information provided below.

  8. Children's Privacy

    Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete it as soon as possible.

  9. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. Any changes we make will be effective when we post the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

  10. Contact Us

    Please contact us if you have any questions or concerns